The fine print

Refund policy

Any ticket can be refunded in full up to 48 hours before doors. No reason needed, no fee kept. Reply to your confirmation email or write to hello@tomaticshow.com with the order number; the refund goes back to the card within a few business days, and the seat goes back on sale.

Inside 48 hours a ticket is no longer refundable, because that is when a seat can no longer be resold. You can hand the ticket to someone else — the door checks the code, not the name.

If we cancel or move a show, every ticket is refunded in full automatically, or transferred to the new date if you'd rather. You choose.

Prices are all-in. There is no booking fee, so there is nothing to argue about keeping.